Exciter Repair Service
Your generator is nothing without a fully functioning exciter. Your exciters are at the core of your generators, and if they aren’t working right, neither are your generators. And if your generators aren’t working right, the consequences could be disastrous for your company.
If your exciter goes down, you don’t have time to wait for an ordinary company to take weeks to get it working right again. You need it fixed now, which is why you need Global Electronic Services.
Our Exciter Repair Process
Global Electronic Services is your ideal choice because we know how to fix exciters and we know how to fix them fast. Most of our clients see their repaired products returned to them within two to five days of our logging the repair.
How? It's thanks to our five-phase process:
- Phase 1: Your repair comes into our shop and we immediately barcode it and log it into the system so we know its status and where it is at all times and can share that information with you whenever you call. We perform a technical evaluation in which we determine which repair parts we are likely to need and estimate how much the repair is likely to cost. This whole process usually takes less than 24 hours.
- Phase 2: Once we have received your approval for the repair, we assign one of our highly-trained technicians to assemble the unit for repair and perform component level troubleshooting and assessment to figure out functionality and performance.
- Phase 3: The unit is now ready for true load testing and simulations to determine faults and failure conditions. By this time, we have assessed the problem and know what repairs are needed. We enact the repairs, re-test under load conditions to verify performance and send it along for cleaning.
- Phase 4: The unit is fully cleaned and degreased and prepared for immediate installation.
- Phase 5: Our high-level quality assurance team verifies the condition of the part, which we then package and send on to you. Only then do we send our invoice, which you can access through your online customer portal.
Why Choose Global for Exciter Repair Service?
If you lose your exciter, you could lose your generator and who knows what could happen to your business. When you call Global Electronic Services for exciter repair, we’ll have your exciter back to you in perfect working order in five days or less, or even faster if you need emergency service.
Not only will you get your exciter back fast, but you’ll get it at the right price, too. We can guarantee that, because anytime you bring in a verified lower price, we’ll beat it by 10 percent. We don’t think you will find a better price, but if you do, we’ll honor it and more.
Fast and affordable are both great, but it won’t do you much good if the repair doesn’t stick. That’s why we also give you an 18-month in-service warranty, so you can be confident that the part you get back is going to last. Don’t waste a minute with a bad exciter.
Contact us for your quote on exciter repair now.